These terms of use (“Terms”) govern access to and use of the Plnty website, the Plnty collaborative creative platform, and any related application, application programming interface, or other technological interface made available by PLNTY LABS LTD (“Plnty”, “Company”, “we”, “our”, or “us”, and collectively, the “Platform”), and the services, features, tools, and functionality made available through the Platform (collectively, the “Services”). The Services allow users to create, edit, generate, and collaborate on various content, including through generative artificial intelligence models and services operated by third parties.
By creating an Account, clicking to accept these Terms, accessing or using the Platform or Services, or permitting another person to do so through your Account or workspace, you agree to be bound by these Terms and our Privacy Policy. If you use the Services for or on behalf of a company or other organization, “you” includes that entity, and you represent and warrant that you have authority to bind it. A master services agreement, order form, or other written agreement signed by Plnty that expressly governs an Account, workspace, or Service is referred to as a “Customer Agreement”. If you do not agree to these Terms, you may not access or use the Platform or Services.
The Platform and Services are intended only for persons who are at least eighteen (18) years old. A person under 18 may not create or independently operate an Account. A parent or legal guardian may use an Account in the adult’s own name on behalf of, or for the benefit of, a minor, provided that the adult controls the Account, has all required authority and consents, and is responsible for the minor’s activity and content.
We may revise these Terms from time to time by posting an updated version with a new “Last updated” date. If a revision materially reduces your rights or materially increases your obligations, we will provide reasonable prior notice through the Platform, by email, or by other reasonable means. Revisions apply prospectively, and continued use of the Services after the effective date of the revised Terms constitutes acceptance of them.
IMPORTANT CONTENT NOTICE. UNLESS YOU DISABLE PUBLICATION IN YOUR ACCOUNT SETTINGS OR A WRITTEN AGREEMENT SIGNED BY PLNTY PROVIDES OTHERWISE, PLNTY MAY SELECT AND SHOWCASE USER CONTENT, TOGETHER WITH YOUR NAME, USERNAME, PROJECT NAME, AND RELATED ATTRIBUTION INFORMATION, WITHIN AND OUTSIDE THE PLATFORM AS DESCRIBED IN SECTION 5. THE OPT-OUT APPLIES PROSPECTIVELY TO USER CONTENT CREATED WHILE THE OPT-OUT IS ACTIVE AND DOES NOT REQUIRE PLNTY TO REMOVE MATERIALS CREATED OR PUBLISHED BEFORE IT TOOK EFFECT.
THE SERVICES USE THIRD-PARTY ARTIFICIAL INTELLIGENCE MODELS. INPUTS MAY BE TRANSMITTED TO AND PROCESSED BY THE PROVIDER OF THE MODEL SELECTED OR USED FOR A GENERATION. DIFFERENT MODEL ENDPOINTS ARE SUBJECT TO DIFFERENT PROVIDER TERMS, INCLUDING DIFFERENT RULES CONCERNING RETENTION, TRAINING, OUTPUT RIGHTS, AND PERMITTED USE. PLNTY DOES NOT WARRANT THAT ANY OUTPUT IS ACCURATE, ORIGINAL, PROTECTABLE, NON-INFRINGING, OR SUITABLE FOR YOUR INTENDED USE.
1. Accounts, Registration and Modifications
1.1. Certain Services require an online account (an “Account”). You must provide accurate, complete, and current registration information and update it when necessary. You may not create an Account by automated means, using false information, or for another person or entity without authority. Plnty may reject or require correction of registration information that is incomplete, misleading, or reasonably appears unauthorized.
1.2. The Services are offered solely for use in connection with your internal business or commercial creative activity. You represent and warrant that you access and use the Services in such capacity, whether on your own behalf or on behalf of an employer, client, or other entity. If you access or use the Services for an employer, client, or other entity, you further represent and warrant that you are authorized to accept these Terms and to provide all instructions, materials, and permissions on its behalf. The applicable entity is responsible for your use and for the use of any of its Authorized Users (as defined hereunder).
1.3. An Account may include one or more team, organization, project, or shared workspaces. Each person you permit to access the Services through your Account or a team or organization workspace that you administer is an “Authorized User”. The person or entity that creates, purchases, or administers a team or organization workspace may invite and remove Authorized Users, assign roles, manage permissions and billing, access workspace information and content, and control or transfer the workspace as permitted by the Services. You are responsible for your Authorized Users and for ensuring that their access and use comply with these Terms. A team or organization workspace administrator may be able to access, export, modify, restrict, or delete content associated with the workspace, including content submitted by another Authorized User.
1.4. You are responsible for safeguarding credentials, access tokens, and devices used to access the Services and for all activity conducted through your Account, whether or not authorized by you. You may not sell, rent, transfer, or share Account credentials, except through team or collaboration functionality expressly provided by Plnty. You must promptly notify us at support@plnty.app of any actual or suspected unauthorized access, compromise, or misuse and cooperate in reasonable steps to secure the Account.
1.5. If you create an Account using an email address controlled by an organization, Plnty may, where reasonably appropriate and following notice, associate the Account with that organization or place it under the organization’s administrative control. The organization may then manage the Account and related workspace content in accordance with its arrangements with you and applicable law. You are responsible for resolving with the organization any rights you may claim in content created through an organization-controlled Account.
1.6. Plnty may add, modify, replace, restrict, suspend, or discontinue any Service, feature, workflow, integration, or model endpoint. Where reasonably practicable, we will provide prior notice before materially reducing the core functionality of a paid plan, but notice may not be possible where prompt action is required for legal, security, provider, technical, or operational reasons. Plnty does not guarantee that a particular model endpoint, feature, file format, or integration will remain available or operate in the same manner.
1.7. Plnty may provide support during the hours and through the channels it determines, but does not commit to a response time, resolution time, service level, availability level, maintenance window, or recovery point unless a written agreement signed by Plnty expressly provides otherwise. Plnty may perform scheduled or emergency maintenance and deploy updates. You are responsible for your devices, systems, internet connection, and compatible software, and for maintaining independent copies of User Content and Outputs you wish to preserve. The Services are not intended to serve as your sole archive or backup repository.
2. Services, Plans, and Fees
2.1. The scope of the Services available to you depends on the plan, tier, purchase, workspace, geographic location, interface, and settings through which you access them. Different plans may include different collaboration features, model endpoints, storage, export options, usage allocations, support, content-handling configurations, and other functionalities. The applicable features, fees, subscription term and period, and other specific conditions will be presented through the Platform, on the applicable order page, or in additional terms accepted at purchase.
2.2. Certain Services may be offered without charge, while others may require subscription fees, usage-based charges, credits, tokens, or other payments. You agree to pay the price and applicable taxes disclosed at the time of purchase. Unless stated otherwise, amounts are due in the currency displayed at checkout, and fees are exclusive of taxes that Plnty is required to collect. You are responsible for taxes imposed on your purchase other than taxes measured by Plnty’s net income.
2.3. Plnty may use third-party payment processors, billing providers, merchants of record, or collection providers. You authorize Plnty and the applicable provider to process payment and billing information and charge the payment method you select. The provider may apply its own terms and privacy policy to the transaction. Plnty may replace a provider or use additional providers without amending these Terms, and is not responsible for a provider’s acts or omissions except to the extent required by applicable law.
2.4. If a subscription is identified at checkout as automatically renewed, it will renew for successive periods of the stated duration at the then-current price unless you cancel before the applicable renewal date. BY PURCHASING SUCH A SUBSCRIPTION, YOU AUTHORIZE RECURRING CHARGES, INCLUDING ANY RENEWAL PERIOD, TO YOUR SELECTED PAYMENT METHOD. A price increase for an existing subscription will take effect no earlier than the next renewal period and following any notice required by applicable law. Plnty will provide any renewal reminder required by applicable law.
2.5. You may cancel future renewal through the method made available through the Platform, the applicable payment provider, or by contacting support@plnty.app. Unless applicable law or the applicable purchase terms require otherwise, cancellation takes effect at the end of the then-current paid period, fees are non-refundable, and you are not entitled to a prorated refund or credit for unused time or Services. If a payment cannot be processed when due, Plnty or the payment provider may retry the charge, and Plnty may suspend paid Services until the outstanding amount is paid. Nothing in these Terms limits any cancellation, refund, disclosure, or other right or remedy that cannot lawfully be waived.
2.6. Credits, tokens, and similar usage allocations are contractual units used to measure access to certain Services. They are not legal tender, have no cash value, are non-transferable, cannot be redeemed, and expire, reset, or are consumed as stated in the applicable plan or purchase. Plnty may apply file-size, storage, concurrency, generation, rate, model, and other reasonable limits, and may use technical controls to enforce them. A failed or moderated generation may consume credits where compute, or related third-party charges, were actually incurred, as disclosed through the Platform.
3. License, Ownership, and Acceptable Use
3.1. Subject to these Terms and payment of applicable fees, Plnty grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services during the applicable term for your own internal, professional, and commercial creative activities, including producing work for your clients. This right does not permit you to resell, sublicense, time-share, or provide the Services themselves to another person, except through any collaboration functionality made available by Plnty.
3.2. Plnty and its licensors retain all right, title, and interest in and to the Platform and Services, including all software, source and object code, architecture, tools, skills, prompts and prompt configurations, visual design, UE/UI, documentation, trademarks, and related technology, together with all modifications, improvements, and derivative works of them (collectively, “Plnty Materials”). Except for the limited right expressly granted above, no right in any Plnty Materials is transferred to you, whether by implication, estoppel, or otherwise.
3.3. You may not, and may not permit any third party to: (a) copy, reproduce, modify, translate, adapt, frame, mirror, or create derivative works of any Plnty Materials; (b) reverse engineer, decompile, disassemble, discover, extract, or attempt to derive any source code, model weights, algorithms, prompts, system instructions, architecture, non-public API, or other underlying technology, except to the limited extent that applicable law prohibits the restriction; (c) scrape, crawl, data mine, or use automated means to access the Services except through an API expressly made available by Plnty and within its documented limits; (d) bypass any access, security, rate, credit, watermark, moderation, publication, or other technical control; (e) use the Services, Plnty Materials, or Outputs generated at scale to build, train, benchmark, evaluate, or improve a competing product, service, or model; (f) publish non-public performance or security testing without Plnty’s prior written consent; (g) remove or obscure a proprietary notice; or (h) use the Services in a manner that interferes with their operation or places an unreasonable burden on them.
3.4. You may not use the Services to create, upload, store, transmit, or distribute content or engage in activity that: (a) is unlawful, fraudulent, defamatory, deceptive, or infringes, misappropriates, or otherwise violates any copyright, trademark, patent, trade secret, moral right, privacy, publicity, confidentiality, contractual, or other right; (b) exploits or endangers a minor or involves child sexual abuse material; (c) involves non-consensual intimate imagery, sexual content depicting a real person without valid consent, or prohibited impersonation or synthetic media; (d) threatens, harasses, promotes hatred or terrorism, incites violence, or provides instructions to cause serious harm; (e) includes malware, phishing, malicious code, unauthorized surveillance, or instructions intended to facilitate unauthorized access; or (f) violates the applicable terms or policies of a third-party provider used through the Services.
3.5. The Services and Outputs may assist creative or informational work but are not designed to replace professional judgment. You may not use an Output as the sole basis for a decision that may materially affect a person’s legal rights, employment, credit, insurance, medical, physical safety, or access to an essential service. The Services do not provide legal, medical, financial, or other professional advice.
3.6. Plnty may, but is not obligated to, monitor use of the Services, investigate suspected violations, preserve relevant information, restrict or remove content, limit access to a feature or model endpoint, suspend or terminate an Account, and disclose conduct or content to providers, rights holders, regulators, or law enforcement where Plnty reasonably believes the action is required or permitted by law or is necessary to protect the Services or any person. Plnty may use automated and human review tools for these purposes. A failure to enforce a restriction in one instance is not a waiver of it.
3.7. If you provide ideas, suggestions, requests, evaluations, test results, or other feedback concerning the Services (“Feedback”), Plnty may use, disclose, reproduce, license, and otherwise exploit the Feedback for any purpose without restriction, attribution, or compensation. Feedback will not be treated as confidential.
4. User Content and Operational Access
4.1. “User Content” means all prompts, instructions, references, files, images, video, audio, meshes, textures, project and board data, workflows, comments, messages, and other materials submitted, uploaded, created, generated, stored, or transmitted by you or your Authorized Users through the Services, including Inputs and Outputs. As between you and Plnty, you retain all right, title, and interest in your User Content, subject to the rights and limitations set out in these Terms, applicable law, and the terms that apply to any third-party model or service used to create or process it.
4.2. You grant Plnty and its affiliates a worldwide, non-exclusive, royalty-free right to host, store, reproduce, process, transmit, format, modify, display, and otherwise use User Content as reasonably necessary to: (a) provide, operate, maintain, support, secure, troubleshoot, debug, test, and improve the Services and user experience; (b) carry out your instructions and make User Content available to persons with whom you choose to collaborate; (c) transmit Inputs to, and receive Outputs from, the applicable third-party models and service providers; (d) prevent fraud, misuse, and security incidents; (e) enforce these Terms; and (f) comply with applicable law and valid legal process. This right includes engaging service providers for those purposes, subject to contractual restrictions appropriate to their role.
4.3. You acknowledge that authorized Plnty personnel and contractors may access, view, and review User Content and boards where reasonably necessary for customer support, service operations, quality assurance, testing, debugging, security, abuse investigations, legal compliance, and improvement of the Services and user experience. Plnty will limit such access to persons with a legitimate need and apply its then-current confidentiality and access controls. Disabling publication under Section 5 does not restrict this operational access. A Customer Agreement may provide stricter access controls for the Account or workspace it covers, in which case that Customer Agreement will control.
4.4. Plnty will not use User Content to train, fine-tune, or improve any artificial intelligence or machine-learning model operated by Plnty or on Plnty’s behalf, unless you separately and expressly instruct Plnty to use specified User Content to create a model, adapter, or similar feature solely for your Account or workspace. Plnty may use technical, statistical, and usage information concerning the operation and use of the Services (“Usage Data”), Feedback, and statistical, aggregated, or irreversibly de-identified information to analyze, secure, and improve the Services, and may make product and design decisions based on authorized operational review, provided that User Content is not used as model-training data. The treatment of User Content by third-party model providers is governed by Section 6.
4.5. Plnty may collect, generate, retain, use, disclose, and commercialize statistical, aggregated, or irreversibly de-identified information derived from operation or use of the Services for any lawful purpose, including analytics, security, research, product development, and business planning, provided that the information does not reasonably identify you, an Authorized User, or another individual. Plnty will not attempt to re-identify such information except as permitted by law to test the effectiveness of de-identification.
4.6. You are solely responsible for User Content and represent and warrant that you have all rights, licenses, consents, notices, and lawful bases necessary to submit, process, share, publish, and otherwise use it through the Services and to grant the rights set out in these Terms. If you use the Services for client work or submit material belonging to another person, you are responsible for obtaining all required authorization. Plnty does not determine whether your User Content infringes another person’s rights or whether a particular use is lawful, and acceptance or processing of User Content does not constitute legal clearance or approval.
4.7. You will not submit confidential client materials, trade secrets, regulated information, special-category personal data, or other sensitive information unless you are authorized to do so and have selected a plan, configuration, and model endpoint appropriate for that information. A confidentiality marking, the confidential nature of a file, or Plnty’s ability to access it does not create a confidentiality obligation beyond these Terms, the Privacy Policy, and any Customer Agreement signed by Plnty. You remain responsible for any confidentiality or data-protection obligation owed to a client or other person.
4.8. The Services may allow you to share User Content with Authorized Users or other persons. Plnty provides only the technical sharing functionality and is not a party to any collaboration or other arrangement between users. You are responsible for the permissions and links you create and for verifying each recipient. Plnty may rely on the sharing settings and instructions associated with your Account and is not responsible for a recipient’s subsequent use, copying, disclosure, or modification of shared User Content. Team or organization workspace administrators may exercise the controls described in Section 1 even where the affected User Content was submitted by another Authorized User.
4.9. Plnty may remove, restrict, disable, or preserve User Content where Plnty reasonably believes that it violates these Terms, applicable law, a provider policy, or another person’s rights, or where action is reasonably necessary to protect the Platform, Services, or any person. Plnty is not obligated to review all User Content or prevent every violation and does not endorse User Content merely because it is available through the Services.
4.10. The Services may display or make available content, materials, assets, templates, fonts, media, data, software, or other resources provided by other users, licensors, model providers, or other third parties (“Third-Party Materials”). Third-Party Materials remain subject to the rights of their respective owners and to any license terms, attribution requirements, or other restrictions identified with them. Except as expressly enabled by the Services or authorized by the applicable rights holder, availability through the Services does not grant you any license or right to copy, download, reproduce, modify, publish, distribute, sublicense, sell, or otherwise exploit Third-Party Materials. Plnty does not endorse, verify, clear, or warrant Third-Party Materials or their ownership, legality, accuracy, non-infringement, or suitability for any use. You are responsible for determining and complying with all rights, permissions, notices, and restrictions applicable to your intended use. Outputs are governed by Section 6.
4.11. If you believe that any material made available through the Services infringes a copyright or other intellectual-property right, you may send Plnty a written notice containing: (a) a physical or electronic signature of the rights holder or a person authorized to act on its behalf; (b) identification of the protected work or right claimed to have been infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to permit Plnty to locate it; (d) your name and contact information; (e) a statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent, or applicable law; and (f) a statement that the information in the notice is accurate and, where applicable, made under penalty of perjury, that you are authorized to act on behalf of the rights holder. Plnty may request additional information, forward the notice and relevant contact information to the affected user, remove or disable access to material, preserve relevant information, or take any other action it considers appropriate or that is required by applicable law. A user who believes that material was removed or disabled as a result of mistake or misidentification may submit a written response or counter-notice with supporting information. It is Plnty’s policy, in appropriate circumstances, to suspend or terminate Accounts of users who repeatedly infringe intellectual-property rights. Notices and counter-notices intended to be submitted under the United States Digital Millennium Copyright Act must comply with applicable statutory requirements and be sent to Plnty’s agent designated with the United States Copyright Office at:
- Service Provider: Plnty Labs Ltd.
- Agent Name: Yehezkel Elad Jacob
- Address: 10 Luria st., Tel Aviv, Israel, 6314210
- Phone: +972526809899
- Email: hezi@plnty.app
5. Showcase and Promotional Use of User Content
5.1. Unless the publication setting is disabled for the relevant User Content or a Customer Agreement provides otherwise (as detailed below), you grant Plnty and its affiliates a worldwide, non-exclusive, royalty-free license to publish, display, communicate, and promote User Content: (a) in galleries, discovery areas, login or registration pages, and other surfaces within the Services; and (b) through Plnty websites, social media accounts, newsletters, presentations, demonstrations, videos, case studies, advertisements, and other marketing or promotional materials. Plnty may crop, resize, compress, reformat, caption, excerpt, or make other non-material adaptations reasonably required for publication. The license includes sublicenses technically required by hosting, distribution, advertising, and social-media providers to display the material.
5.2. Plnty may identify or credit you as the creator using your name, display name, username, profile name, social-media handle, profile image, project or board name, a general description of the work, or a link to your public profile. Plnty is not required to provide attribution and may remove or anonymize it. By providing such information, you authorize its use in connection with publication under this Section. You are responsible for ensuring that a client name, project name, or other attribution information included in your Account may lawfully be published.
5.3. You may disable publication through the settings made available in your Account. Unless the Platform expressly states otherwise, the opt-out applies prospectively to User Content created while the opt-out is in effect. Plnty will not select or newly publish such User Content under this Section unless you later authorize publication. Disabling publication does not restrict operational access or processing under Section 4, sharing initiated by you, or disclosure required by law.
5.4. Disabling publication, deleting User Content, closing an Account, or terminating these Terms does not require Plnty to recall, delete, or stop displaying User Content created or published before the relevant action took effect. The license in this Section survives for previously selected or published materials, including archived pages, completed campaigns, social-media posts, presentations, and copies made or shared by third parties. Plnty will consider a reasonable request to remove or anonymize a publication under its control, but does not guarantee removal where continued use is permitted by law or removal is technically or operationally impracticable.
5.5. Plnty has no obligation to publish User Content and may edit, reject, remove, or discontinue any publication at any time. Publication does not transfer ownership of User Content, authorize its use for model training, permit Plnty to sell it as standalone content, or constitute Plnty’s endorsement of the creator or any product or service depicted. If a Customer Agreement or other written agreement signed by Plnty restricts publication for a particular Account or workspace, that agreement controls to the extent of the conflict.
5.6. Plnty may invite users to participate in creator, ambassador, affiliate, or other promotional collaborations, including by providing Credits or other benefits in exchange for agreed promotional activities. Participation may be subject to additional program or campaign terms. Unless expressly agreed otherwise in writing, the participating user retains ownership of its User Content, creates and publishes that content through its own channels, and grants Plnty only the rights set out in this Section 5 or in the applicable additional terms. Credits or other benefits provided by Plnty do not constitute a purchase of, or transfer of ownership in, the participant’s User Content. The participant must comply with applicable advertising laws and platform rules, including by clearly disclosing its relationship with Plnty and any Credits or other benefits received.
6. Third-Party Models and Outputs
6.1. The Services may provide access to artificial intelligence models and related model aggregation, hosting, inference, and application programming interface services supplied or operated by third parties (each, a “Model Endpoint”). “Input” means any prompt, instruction, content, file, data, parameter, or other material submitted for processing through a Model Endpoint, and “Output” means any content, response, result, or other material generated or returned through a Model Endpoint. Plnty provides the interface and orchestration functionality through which Model Endpoints are made available and, except where expressly stated otherwise, does not own, operate, or control the applicable Model Endpoint.
6.2. In connection with your use of a Model Endpoint, Plnty may transmit the applicable Input and related technical information to the provider or providers involved in processing the request. Depending on the applicable Service, plan, configuration, and availability, a Model Endpoint may be selected by you, selected or routed by Plnty, or used in combination with one or more other Model Endpoints. Plnty may add, replace, restrict, suspend, or discontinue any Model Endpoint, or modify the manner in which requests are routed to it, subject to any express commitment set out in a Customer Agreement.
6.3. A Model Endpoint shall constitute a “Protected Endpoint” only where Plnty has reasonably determined, based on then-current written terms, certifications, or other binding commitments applicable to that Model Endpoint, that the applicable provider is prohibited from using User Content submitted through that Model Endpoint to train or improve models made generally available by the provider or to third parties. The designation of a Model Endpoint as a Protected Endpoint is based on the contractual status reviewed by Plnty at the relevant time and does not constitute an independent technical audit of the provider. Unless expressly stated otherwise, such designation does not represent that the provider applies zero retention, does not process technical or Usage Data, or provides intellectual-property indemnification with respect to Outputs.
6.4. If Plnty expressly identifies a plan, tier, workspace, or feature as limited to Protected Endpoints or subject to a “no training” commitment, Plnty will configure the applicable Services to route User Content submitted through that plan, tier, workspace, or feature only to Protected Endpoints. The foregoing will not apply to any other Model Endpoint that you or your workspace administrator separately elects or instructs Plnty to enable after its status has been disclosed. If the contractual basis upon which a Model Endpoint was designated as a Protected Endpoint changes or can no longer reasonably be confirmed, Plnty may remove, suspend, replace, or redesignate that Model Endpoint. Plnty does not guarantee the continued availability of any particular Model Endpoint.
6.5. Model Endpoint that is not designated as a Protected Endpoint may retain, use, disclose, or otherwise process Inputs and Outputs in accordance with the applicable provider’s terms, policies, and technical configuration, including for service improvement or model training. By selecting or authorizing the use of such a Model Endpoint after its status or applicable Model Terms have been made available, you authorize Plnty to transmit the relevant User Content to the applicable provider for processing in accordance with those Model Terms. You are responsible for determining whether a Model Endpoint is appropriate for the nature of the User Content submitted and your intended use of the applicable Output.
6.6. Your use of a Model Endpoint and any resulting Output may be subject to the applicable provider’s terms of service, acceptable-use policies, commercial-use restrictions, territorial restrictions, attribution requirements, watermarking rules, and other applicable terms and policies (collectively, “Model Terms”). You are responsible for reviewing and complying with the applicable Model Terms. To the extent that Model Terms impose restrictions upon the use of a particular Model Endpoint or Output, those restrictions apply in addition to these Terms and will control with respect to that Model Endpoint or Output. Any link to, description of, or summary of Model Terms made available by Plnty is provided for convenience and does not constitute a representation that Plnty has identified or explained every restriction applicable to your use.
6.7. As between you and Plnty, and subject to these Terms, the applicable Model Terms, and applicable law, you may use Outputs for lawful professional and commercial purposes. If and to the extent that any right, title, or interest in an Output generated for you vests in Plnty, Plnty hereby assigns such right, title, and interest to you. Plnty does not grant any right in third-party material contained in an Output or any right that Plnty or the applicable provider does not own or have authority to transfer. Nothing in these Terms constitutes a representation that an Output is eligible for copyright, patent, design, trademark, or other intellectual-property protection.
6.8. Outputs are generated through probabilistic processes and may be inaccurate, incomplete, misleading, biased, offensive, outdated, or otherwise unsuitable for your intended use. Outputs may not be unique, and the same or substantially similar content may be generated for other users. An Output may also be ineligible for intellectual-property protection or contain, resemble, or otherwise be subject to third-party content or rights. You are responsible for reviewing and evaluating each Output before relying upon, publishing, distributing, licensing, selling, or otherwise using it and for obtaining any clearance, permission, consent, disclosure, labeling, human review, or professional advice appropriate to your intended use.
6.9. Unless a Customer Agreement expressly provides otherwise, Plnty does not undertake to defend or indemnify you against any claim arising from an Output or the operation or use of a Model Endpoint. If the applicable provider grants Plnty any right, protection, or remedy that Plnty is permitted to pass through to users, Plnty may make such right, protection, or remedy available to you, subject in all respects to the applicable Model Terms, exclusions, conditions, procedures, and limitations. Plnty does not warrant the continued availability, scope, or enforceability of any such right, protection, or remedy.
6.10. If the Services permit you to create or request a model adapter, fine-tune, style, embedding, or other customer-specific model feature using User Content, Plnty will use only the User Content specifically designated by you for that purpose. Unless additional terms expressly provide otherwise, and subject to your rights in the applicable User Content, the resulting feature and its underlying technology will form part of the Plnty Materials and will be made available solely through the Services for the applicable Account or workspace. Plnty will not be required to deliver or export the resulting feature as model weights or as a standalone file and will not use the designated User Content or customer-specific feature to train or improve a model for general use or for another customer.
7. Privacy, Security, and Communications
7.1. Plnty’s processing of personal information is described in the Privacy Policy. Where Plnty processes personal data on behalf of a business customer under a data processing agreement signed by Plnty, that agreement governs the processing within its scope. You are responsible for providing any notice, obtaining any consent, and establishing any lawful basis required for personal information you submit or instruct Plnty to process.
7.2. Plnty will maintain commercially reasonable administrative, technical, and organizational measures designed to protect User Content against unauthorized access, use, alteration, loss, and disclosure. However, you acknowledge and agree that no electronic service or security measure is completely secure, and Plnty does not guarantee that a security incident, unauthorized access, or loss will never occur. You are responsible for using available security features, configuring Account and sharing permissions, and selecting an appropriate plan and Model Endpoint for the nature and sensitivity of your User Content.
7.3. You consent to receive operational and service-related communications electronically, including by email, through the Platform, or through your Account, including any invoice or agreement.
7.4. Subject to applicable law, Plnty may send marketing communications based on your consent or existing relationship. You may opt out of marketing messages using the unsubscribe mechanism, but may continue to receive operational and transactional communications reasonably necessary to provide the Services or administer your Account.
8. Third-Party Services
8.1. The Services rely on third parties for hosting, authentication, communications, monitoring, payment management, artificial-intelligence inference, and other functions. Plnty may engage, replace, or discontinue providers as reasonably necessary (without prejudice to Section 6). Relevant providers may process User Content and other information as described in the Privacy Policy, applicable Model Terms, and any Customer Agreement. Use of a third-party service may also require you to accept that provider’s terms directly.
8.2. The Platform may contain links to, or interoperate with websites, applications, content, or services controlled by third parties. Plnty does not control and is not responsible for their availability, acts or omissions, security, privacy practices, terms, content, accuracy, performance, or suitability. Your use of any third-party service is directly between you and the applicable provider and is at your own risk. A link, integration, or reference does not constitute an endorsement or warranty by Plnty.
8.3. If a provider becomes unavailable, changes its service or terms, loses a contractual status, or creates a legal, security, technical, or commercial concern, Plnty may substitute another provider, change routing, restrict or remove the affected feature, or discontinue it. To the maximum extent permitted by law, Plnty is not liable for a disruption, delay, content loss, or other harm caused by a third-party provider or by a change to a third-party service.
9. Beta, Preview, Trial, and Proof-of-Concept Services
9.1. Plnty may offer particular features or Services as beta, preview, early access, experimental, trial, evaluation, proof of concept, pilot, or design-partner services (collectively, “Experimental Services”). A designation applies only to the identified feature or engagement and does not mean that the Platform or all Services are in beta.
9.2. Experimental Services may be incomplete, unstable, inaccurate, contain errors, operate with reduced functionality or security, change materially, or result in loss or corruption of data. You will not use Experimental Services in production or for critical activity unless Plnty expressly authorizes that use in writing. Plnty may limit their duration, users, purposes, or usage and may require testing, cooperation, or Feedback as a condition of access.
9.3. Experimental Services are provided on an “as is” and “as available” basis, without service levels, support commitments, warranties, or any obligation to continue, commercialize, maintain, or make them generally available. Plnty may modify, restrict, or discontinue Experimental Services at any time without notice or liability. Non-public information concerning Experimental Services, including their features and performance, may be confidential to Plnty.
9.4. Additional pilot, proof-of-concept, evaluation, or design-partner terms accepted by you apply in addition to this Section and control to the extent of a conflict. Nothing in this Section limits any commitment expressly set out in a Customer Agreement signed by Plnty.
10. Term and Termination
10.1. These Terms take effect when you first access or use the Platform or Services and remain in effect until your Account and all applicable subscriptions are terminated, subject to provisions that survive by their nature.
10.2. You may stop using the Services and close your Account through functionality made available by Plnty or by contacting support@plnty.app. Merely ceasing use does not cancel an automatically renewing subscription or close an Account. You must cancel future renewal through an available cancellation method. Closure of an Account controlled by an organization may require action by the workspace administrator.
10.3. Plnty may suspend, restrict, or terminate access if: (a) you breach these Terms, applicable Model Terms, or law; (b) fees remain unpaid; (c) your use creates or may create a legal, security, technical, reputational, or operational risk; (d) a provider requires action; or (e) Plnty discontinues the applicable Services. Where reasonably practicable, Plnty will provide notice and an opportunity to cure a remediable breach, except where prompt action is reasonably necessary.
10.4. Upon termination, your right to use the affected Services ends and you may lose access to User Content. Plnty will delete or retain User Content and personal information in accordance with the Privacy Policy, applicable law, ordinary backup and archival cycles, and any Customer Agreement. Previously published User Content may remain available as described in Section 5. You are responsible for exporting materials you wish to retain before termination.
10.5. Sections 2 through 14, and any other provision that by its nature should survive, will survive expiration or termination to the extent necessary to give it effect. Termination does not affect any accrued payment obligation, liability, license intended to survive, or right arising before termination.
11. Warranties and Disclaimers
11.1. You represent and warrant that you have authority to enter into these Terms, that your User Content and use of the Services comply with these Terms and applicable law, and that you have obtained all rights and permissions required for Plnty to process and publish User Content as permitted by these Terms. You are solely responsible for selecting appropriate Services, plans, settings, and Model Endpoints and for determining whether the Services and Outputs are suitable for your requirements.
11.2. The Services use artificial intelligence and third-party providers. Plnty does not verify Outputs or provider statements and does not warrant that a Model Endpoint will remain available, retain a particular status, or perform consistently. Examples, labels, recommendations, status descriptions, and information made available through the Services are for general informational purposes and do not constitute legal, professional, or technical advice or a guarantee concerning a provider, Model Endpoint, or Output.
11.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, SERVICES, EXPERIMENTAL SERVICES, THIRD-PARTY MODELS, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. PLNTY AND ITS LICENSORS AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, AND THAT THE SERVICES OR OUTPUTS WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETE, UNIQUE, LAWFUL, OR SUITABLE FOR YOUR REQUIREMENTS. NO ADVICE OR INFORMATION OBTAINED FROM PLNTY CREATES A WARRANTY NOT EXPRESSLY SET OUT IN A CUSTOMER AGREEMENT SIGNED BY PLNTY.
12. Limitation of Liability
12.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) PLNTY, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, ANTICIPATED SAVINGS, OR DATA, ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, THIRD-PARTY MODELS, OUTPUTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, THIRD-PARTY MODELS, OUTPUTS, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY, WILL NOT EXCEED THE GREATER OF (I) ONE HUNDRED UNITED STATES DOLLARS (US$100) AND (II) THE FEES ACTUALLY PAID BY YOU TO PLNTY FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY. MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMIT.
12.2. Nothing in these Terms excludes or limits liability to the extent it cannot lawfully be excluded or limited. Where applicable law does not permit a particular exclusion or limitation, it will apply only to the maximum extent permitted, and the remaining exclusions and limitations will continue in effect. The exclusions and limitations in these Terms are an essential basis of the bargain between the parties, reflect the fees charged and allocation of risk, and apply notwithstanding the failure of any limited remedy.
13. Indemnification
13.1. You will defend, indemnify, and hold harmless Plnty, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any third-party claim, proceeding, loss, damage, liability, cost, or expense, including reasonable attorneys’ fees, arising out of or relating to: (a) User Content, including Plnty’s processing, publication, or use of it as permitted by these Terms; (b) your or an Authorized User’s use of the Services, a third-party model, or an Output; (c) your breach of these Terms or applicable Model Terms; (d) your violation of law or any intellectual-property, privacy, publicity, confidentiality, contractual, or other right; or (e) any product, service, representation, or transaction offered or made by you using an Output or the Services.
13.2. Plnty will provide reasonable notice of an indemnified claim. You may control the defense with counsel reasonably acceptable to Plnty, provided that you may not settle a claim in a manner that imposes liability, an admission, a restriction, or a non-monetary obligation on Plnty without Plnty’s prior written consent. Plnty may participate through counsel of its choice and may assume control of the defense at your expense if you fail to defend promptly or a material conflict of interest exists. You will reasonably cooperate in the defense.
14. General
14.1. Order of Precedence. If a Customer Agreement expressly governs the same Account, workspace, or Services, the Customer Agreement prevails over these Terms to the extent of a conflict. A signed data processing agreement controls with respect to processing of personal data within its scope. Supplemental service, plan, Experimental Service, or model-specific terms accepted by you control with respect to the applicable Service or transaction. Applicable Model Terms control the rights and restrictions associated with the relevant Model Endpoint and Output. These Terms otherwise control. Website descriptions, sales materials, and statements not incorporated into a Customer Agreement do not modify these Terms.
14.2. Governing Law and Jurisdiction. These Terms and any dispute arising out of or relating to them, the Platform, or the Services are governed by the laws of the State of Israel, without regard to conflict-of-law principles. Before commencing proceedings, each party will provide the other with written notice describing the dispute and requested relief and will attempt in good faith to resolve it for at least thirty (30) days. Subject to any non-waivable right under applicable law, the competent courts located in Tel Aviv-Yafo, Israel will have exclusive jurisdiction, and each party consents to their personal jurisdiction and venue.
14.3. Individual Proceedings. To the maximum extent permitted by applicable law, each party agrees that any claim or proceeding arising out of or relating to these Terms, the Platform, or the Services will be brought only in that party’s individual capacity and not as a plaintiff, claimant, or class member in any purported class, collective, or representative action. Neither party may seek to have any such dispute heard or determined on a class, collective, or representative basis.
14.4. Entire Agreement. These Terms, the Privacy Policy, and all applicable supplemental terms constitute the entire agreement between you and Plnty concerning the Services, except for any Customer Agreement. They supersede prior or contemporaneous communications and understandings concerning the same subject matter. Section headings are for convenience only and do not affect interpretation.
14.5. Assignment. You may not assign or transfer these Terms or any right or obligation under them without Plnty’s prior written consent. Plnty may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, reorganization, sale of assets, transfer of the Services or business, or by operation of law. Any prohibited assignment is void.
14.6. Electronic Communications and Notices. You agree that agreements, notices, disclosures, and other communications may be provided electronically and satisfy any legal requirement that they be in writing, subject to non-waivable rights. Plnty may provide notices using the email address associated with your Account, through the Platform or your Account, or by posting an updated document where permitted by law. Legal notices to Plnty must be sent to support@plnty.app and are effective upon receipt.
14.7. Relationship and Third-Party Beneficiaries. The parties are independent contractors. These Terms do not create a partnership, joint venture, employment, franchise, fiduciary, or agency relationship. Except for Plnty’s affiliates, licensors, service providers, and indemnitees solely with respect to provisions expressly benefiting them, these Terms do not confer rights on any third party.
14.8. Export and Sanctions Compliance. You may not access, use, export, re-export, or transfer the Platform, Services, Outputs, or related technology in violation of applicable export-control, sanctions, or trade laws. You represent that you are not located in, controlled by, or ordinarily resident in a prohibited jurisdiction and are not a restricted party.
14.9. Force Majeure. Plnty will not be liable for delay, interruption, or failure caused by circumstances beyond its reasonable control, including provider outages, internet or utility failures, cyberattacks, labor disputes, governmental action, natural disasters, epidemics, civil unrest, terrorism, or war.
14.10. Waiver and Severability. A failure or delay to enforce a provision is not a waiver. If a provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
14.11. Interpretation. “Including” means “including without limitation.” References to writing include electronic communications. Words in the singular include the plural and vice versa where the context permits. An ambiguity will not be interpreted against a party solely because that party drafted the provision.
14.12. Contact Information. PLNTY LABS LTD, company registration number 517391694, 10 Luria St., Tel Aviv 6314210, Israel. Email: support@plnty.app.
