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Credits

When you run out

Generation stops, everything else keeps working, and nothing you already made is affected.

Run a workspace dry and generation stops. That is the whole consequence, and the list of things it leaves alone is longer than the list of things it takes.

  • Every board stays open, editable, and shared exactly as it was
  • Everything you already made stays on the canvas and in the library
  • The local tools carry on: remeshing, retopology, pathtraced rendering, sculpting, Precise Trace vectorizing, the merge suite
  • Collaboration is unaffected. Cursors, comments, notes, frames, sharing

An empty balance is a pause on new generation rather than a lock on your work.

Any run that would call a model provider. The Run button reports that the workspace cannot cover it rather than failing halfway, so you never lose a partial job to an empty balance.

Hitting that wall opens Plans and Pricing directly, because the only two useful answers are a top-up or a plan change and both live there.

Credits and storage run out independently, and hitting the storage limit feels different: uploads and new results are refused rather than generation being priced out.

The check happens before the upload starts, so you get told rather than watching a progress bar fail at the end.

Your storage allowance comes with your plan, and a team workspace pools a much larger allowance across everyone in it. See your storage in one place for what actually consumes it.

Three routes, depending on the shape of the problem:

  1. Top up, when this month ran heavier than usual and the plan is otherwise right
  2. Change plan, when it is not a one-off
  3. Move credits in from a personal wallet, when a team pool is empty and you have your own

For a team, the third one is the fast unblock while a purchase is being approved.